Privacy Policy for LoadLedger

1. Information We Collect

1.1 Personal Information

When using LoadLedger, we may collect personal information such as:

• Name
• Email address
• Phone number
• Company name
• Driver identification
• Account credentials

This information is used to create and manage user accounts.

1.2 Location Information

LoadLedger may collect:

• Precise location
• Approximate location

Location data may be collected when the application is running in order to:

• Record job locations
• Verify load pickup and delivery locations
• Associate loads with project sites

Location tracking may occur only while the app is actively in use, unless otherwise permitted by the user.

1.3 Operational Data

The app may collect operational job data including:

• Load tickets
• Load quantities
• Material types
• Project/jobsite information
• Time stamps
• Driver submissions
• GPS coordinates for loads

This data is used to track and manage hauling operations.

1.4 Photos and Files

Users may upload or capture images such as:

• Photos of load tickets
• Delivery documentation
• Project-related images

These files are stored securely to document hauling records.

1.5 Device and Usage Information

We may automatically collect technical information including:

• Device model
• Operating system
• App version
• Error logs
• Diagnostic data

This information helps maintain and improve the application.

2. How We Use Information

We use collected information to:

• Operate and maintain the LoadLedger platform
• Record hauling activity and load tickets
• Provide dashboards and reporting to authorized company users
• Improve the functionality and reliability of the Service
• Provide customer support
• Detect fraud or misuse
• Maintain system security

3. Data Sharing and Disclosure

We do not sell personal data.

Information may be shared in the following circumstances:

3.1 Within Your Organization

LoadLedger is designed for company operations. Data submitted by users may be visible to:

• Company administrators
• Office staff
• Authorized management personnel

within the same organization.

3.2 Service Providers

We may share data with trusted service providers who help operate the platform, including:

• Cloud hosting providers
• Database providers
• Analytics services
• Error monitoring tools

These providers process data only as necessary to operate the Service.

3.3 Legal Requirements

We may disclose information if required by law or if necessary to:

• Comply with legal obligations
• Respond to lawful requests
• Protect company rights
• Investigate fraud or misuse

4. Data Security

We implement commercially reasonable security measures including:

• Encrypted data transmission (HTTPS)
• Secure cloud infrastructure
• Authentication and access controls
• Restricted administrative access

However, no system can guarantee complete security.

5. Data Retention

We retain data for as long as necessary to:

• Provide the LoadLedger service
• Maintain operational records
• Comply with legal obligations
• Resolve disputes

Companies using LoadLedger may control retention of operational data within their organization.

6. User Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal data
• Request corrections
• Request deletion of data
• Request restriction of processing

Requests can be made by contacting us using the information below.

7. Children's Privacy

LoadLedger is intended for commercial and professional use and is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Services

The Service may rely on third-party infrastructure providers such as cloud hosting or analytics platforms. These providers may process limited data necessary to operate the Service.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted within the application or on the website with an updated "Last Updated" date.

Continued use of the Service after changes indicates acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy, you may contact: