Legal

Privacy Policy

Effective: March 11, 2026Last updated: March 11, 2026

LoadLedger ("we", "our", or "us") operates the LoadLedger mobile application and related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use LoadLedger.

LoadLedger is designed for commercial trucking, hauling, and construction operations to record and manage load tickets, driver activity, and operational logistics.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information

When using LoadLedger, we may collect personal information such as:

  • Name
  • Email address
  • Phone number
  • Company name
  • Driver identification
  • Account credentials

This information is used to create and manage user accounts.

1.2 Location Information

LoadLedger may collect precise and approximate location data while the app is in use to:

  • Record job locations
  • Verify load pickup and delivery locations
  • Associate loads with project sites

Location tracking occurs only while the app is actively in use, unless otherwise permitted by the user.

1.3 Operational Data

The app may collect operational job data including:

  • Load tickets and quantities
  • Material types
  • Project and jobsite information
  • Timestamps and GPS coordinates
  • Driver submissions

1.4 Photos and Files

Users may upload or capture images such as photos of load tickets, delivery documentation, and project-related images. These files are stored securely to document hauling records.

1.5 Device and Usage Information

We may automatically collect technical information including device model, operating system, app version, error logs, and diagnostic data to maintain and improve the application.

2. How We Use Information

We use collected information to:

  • Operate and maintain the LoadLedger platform
  • Record hauling activity and load tickets
  • Provide dashboards and reporting to authorized company users
  • Improve functionality and reliability of the Service
  • Provide customer support
  • Detect fraud or misuse and maintain system security

3. Data Sharing and Disclosure

We do not sell personal data. Information may be shared in the following circumstances:

3.1 Within Your Organization

LoadLedger is designed for company operations. Data submitted by users may be visible to company administrators, office staff, and authorized management personnel within the same organization.

3.2 Service Providers

We may share data with trusted service providers who help operate the platform — including cloud hosting, database, analytics, and error monitoring providers. These providers process data only as necessary to operate the Service.

3.3 Legal Requirements

We may disclose information if required by law, or if necessary to comply with legal obligations, respond to lawful requests, protect company rights, or investigate fraud or misuse.

4. Data Security

We implement commercially reasonable security measures including:

  • Encrypted data transmission (HTTPS)
  • Secure cloud infrastructure
  • Authentication and access controls
  • Restricted administrative access

No system can guarantee complete security.

5. Data Retention

We retain data for as long as necessary to provide the LoadLedger service, maintain operational records, comply with legal obligations, and resolve disputes. Companies using LoadLedger may control retention of operational data within their organization.

6. User Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data. Requests can be made by contacting us using the information below.

7. Children's Privacy

LoadLedger is intended for commercial and professional use and is not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

8. Third-Party Services

The Service may rely on third-party infrastructure providers such as cloud hosting or analytics platforms. These providers may process limited data necessary to operate the Service.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted within the application or on the website with an updated "Last Updated" date. Continued use of the Service after changes indicates acceptance of the updated policy.

10. Contact

If you have questions about this Privacy Policy, contact us at: